Software QA Engineer at Intrado

We need one to Creation of test suites, test cases, and test scripts

MINIMUM QUALIFICATIONS

• Bachelor's degree in computer science, management information systems, or equivalent experience
• Required 2 years’ experience with quality assurance or similar field and software testing/engineering and/or telecommunications
• Knowledge of a modern program language (such as Python, Java or other related language) and Internet technologies
• Experience in Manual Testing [Test case creation / documentation, defect tracking] required
• Experience using defect tracking tools such as JIRA Confluence
• Experience using automated testing tools preferred
• Prior experience with IVR or SMS preferred.

Job Description

For this opening we will consider candidates from the following locations: , India |

Responsible for acting as an internal resource testing technical project(s) throughout the development and implementation phase providing feedback to development team to ensure system meets business needs; based on project assignments, participate in activities related to consulting with end users (e.g., clients, internal customers, etc.) to determine the scope and objectives of proposed programs or program enhancements, assisting with identifying requirements utilizing end user feedback; may write code for new and existing programs based on detailed design specifications and given requirements while adhering to established policies, procedures, and deadlines

MAJOR JOB ACCOUNTABILITIES

• Assists in the development, executes, and maintains systematic tests used to debug software products
• Identify constraints, risks, and Caveats - List of all technical assumptions and constraints that were a factor in the solution design, as well as a list of what known pitfalls or problems are in the design (i.e. single points of failure, known bugs, etc.).
• Perform gap analysis to identify present capabilities and fulfill identified requirements
• Creation of test suites, test cases, and test scripts
• Analysis of automated and manual test case failures
• Creation or selection of appropriate test data
• Ensure all documentation, equipment, and quality assurance tracking procedures are followed
• Provide test plan, level of effort, and scheduling to stakeholders.
• Use of a test management tool, e.g., TestRail, Zephyr, Quick Test Pro
• Curtail deviation from approved requirements through stringent change control and governance processes
• Reduce rework and cycle time through streamlined standard work and processes
• Assist in workflow development, documentation and business practices used by the testing team
• Provide Project Lead status reports detailing project status
• Create and maintain organized project files, accurate time logs and other standard testing artifacts
• Provide support to development engineers to identify necessary improvements to systems
• Partner with design developers for sharper solution accuracy
• Enhance processes to ensure adherence and minimize rework
• Perform gap analysis to identify present capabilities and fulfill identified requirements
• Contribute to process improvement initiatives related to functional or automated testing to ensure program modifications do not exhaust resources, cause slowdowns, or response time delays
• Assist and provide Project Lead or Sr. Engineer recommendations regarding existing systems or methods available to solve a recurring problem
• Utilize test tools while developing and promoting basic usage techniques (e.g., scripting, defect tracking, reporting, etc.)
• Continuously improve existing standard processes and artifacts to ensure comprehensive requirements with minimal rework
• Provide Project Lead or Senior Engineer analysis on system requirements for data, workflow, logical and physical processes, hardware and OS environment, and interfaces with other systems that are critical to the project
• Support the assigned team with complex day-to-day decisions and escalate issues
• Coordinate with testing teams to ensure accuracy and validity of delivered solution
• Analyze requirements and negotiate to resolve stakeholder conflicts
• Improve speed to revenue through methodology and workflow processes enhancements
• Collaborate with team members to meet goals and complete tasks
• Provide analysis and feedback to management and appropriate departments regarding recurring problems, risks, and concerns, recommending improvements aimed at reducing future recurrences
• Escalate to Project Lead or Team lead any issues that could adversely impact project and stakeholders
• Respond with sense of urgency to projects escalated by testing or project teams.

ABOUT US

Connecting people with each other and the right information is mission critical. Our Company develops innovative cloud-based technology to make it easier, more effective and more efficient to make the right connections. Our solutions put people in sync with each other and the right information, so they gain the insight needed to reach better decisions on the issues that matter most. We do it with a laser focus on reliability.

The Company is a leading provider of technology-driven, communication services, serving Fortune 1000 companies and other clients in a variety of industries, including telecommunications, retail, financial services, public safety, technology and healthcare. For more than 30 years, we have been leading the way in hosted and cloud-based solutions.

Our solutions connect people with each other and the information needed to gain insights for better decisions on the issues that matter most – Information to Insight.

Our Company has sales and/or operations in the United States, Canada, Europe, the Middle East, Asia Pacific, Latin and South America and is an Equal Opportunity Employer – Veterans/Disabled and Other Protected Categories. Our Company welcomes and encourages applications of individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

ABOUT THE TEAM

Intrado’s Life & Safety division is responsible for some critical parts of our everyday life. Our solutions are responsible for everything that happens after a 9-1-1 call is placed – call routing, delivery, location determination and data management. Whether you call from a landline, cell phone or text 9-1-1, we make sure first responders get the right information at the right time so they can save lives.

Intrado also provides notifications to the utilities, healthcare and educational sectors. Our platform provides multi-modal communications that meet an individual’s contact preference and routes over 4 billion notifications each year. At the end of the day, Intrado believes that keeping people in our communities safe, connected and healthy is a top priority.