Site Reliability Engineer at January Technologies

6 days ago Network & Security Middle Full-Time
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in this role, You’ll report to leaders invested in your growth and promotion, not just their own. Managers only succeed when their teams thrive.


What you bring to the table:

  • A high level of comfort with Linux systems and excellent ability to diagnose a running production and ground your work in evidence
  • Familiarity with what system metrics are most important to track in order to get a high signal from all the noisiness of complex systems
  • Enough experience with application development that you can speak about the impact of application architecture on system reliability and vice-versa
  • An instinct for finding vulnerabilities in a system

You may be a fit if you value:

  • Genuine collaboration. We recognize and explicitly reward feedback, alignment, and learning from each other.
  • Managers as advocates. You’ll report to leaders invested in your growth and promotion, not just their own. Managers only succeed when their teams thrive.
  • Outcomes over output. We value finding ways to do more with less, working smart instead of burning out.
  • Product ownership. Engineers are owners, not mercenarie- s. Everyone plays a role in discovering, advocating for, and implementing product ideas.
  • Technical quality. We work collaboratively with product to ensure great outcomes without sacrificing quality. Sustainable development is a first class priority.


Description

At January, we work to ensure that borrowers who fall behind on debt are treated with dignity. Owing to outdated processes and bad actors, traditional debt collection is rife with harassment and fraud. Our products tackle this by helping financial institutions modernize collections, giving borrowers simpler and more compassionate ways to get back on track.

Because of the pandemic, there’s never been a more important time for our mission.

Site Reliability Engineers at January aren’t just responsible for maintaining systems and writing code. You'll also own product and team outcomes, advocate for customers, and help other engineers grow.

Your Impact

Invest in the right tools. You’ll work to make our systems more scalable and reliable and will have a chance to research and advocate for the best available tools to do so. We don't want to follow industry trends blindly but if there are new-to-us tools that can improve the overall system you'll have a chance to help us identify where they can have maximal impact.

Continuously improve security. We work in a heavily regulated space with clients that care a lot about compliance, but we want to always press beyond the minimum requirements and work to identify and mitigate security flaws. Our posture here is a major selling point to clients but keeping it there requires continual investment.

Technical leverage. Develop simple solutions to complex technical scaling problems, improving developer leverage, reliability, security, and compliance. Operating at the key intersection between development and operations, you will have a major chance to weigh in on how our choices about application development impact the complexity of our systems as a whole.

Developing peers. You'll level up other engineers by sharing your knowledge of systems, engineering practices, and the problem domain, helping ensure their success. You'll do this through code review, pair programming, documentation, and just plain being supportive.

As the company grows, you may also be involved in scoping, architecting, and implementing new product lines. You’ll have the opportunity to build new lines of business from scratch.

What we can offer you:

  • Hybrid and remote work opportunities, allowing you to work in the office and from home on a schedule that works for you
  • Pet-friendly office (only in NYC, for now!)
  • Competitive equity packages, giving you a chance to feel true ownership of your work
  • Unlimited PTO so you can take the time you need to rest and recharge
  • Flexible work hours for better work/life balance
  • Generous new parent leave program for all employees to enjoy bonding time
  • Free lunches for all team members
  • Annual learning and development budget to invest in your professional growth
  • 401k so you can invest in your future
  • Gym membership reimbursement
  • Medical, dental, and vision insurance
  • Free access to mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist
  • Commuter benefits for your travel to/from the office
  • Endless growth opportunity and the ability to take on new and exciting challenges
  • To learn more about what it’s like to work with us, check out our Glassdoor reviews. We think our track record speaks best.
  • January is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, veteran status, or any other category protected by law.

At January, we believe that diversity of outlooks, demographics, identities, and life experiences enable companies to build the best products. More diversity means more empathy with different types of people. This matters a lot for us, since so many borrowers in financial distress with whom we engage come from underrepresented backgrounds. We practice what we preach and look forward to continuing to grow and build on our already diverse team.

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