ServiceNow Developer III at Black Knight

who works on multiple products, projects and activities as a project team member, and occasionally as a project team leader.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• ServiceNow Admin certification
• Understanding of ITSM/ITIL processes and policies
• ServiceNow configuration management and development
• Previous scripting and/or systems integrations experience
• Possesses a general understanding of systems programming, graphical user interfaces and control languages
• Experience building and supporting applications, workflows and process flows
• Excellent analytical, decision-making and problem-solving skills
• Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology
• Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
• Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within Black Knight or outside the organization (executives, regulators, clients, etc.)
• Results oriented, business focused, and successful at interfacing across multiple organizational units

Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION

The ServiceNow Developer is responsible for the analysis, configuration, development, install and maintenance of the Cloud-based platform.

Note: Position is available full time remote.

GENERAL DUTIES & RESPONSIBILITIES

• Customize ServiceNow applications and maintain product consistency through development and configuration management techniques.
• Defines and discerns key aspects of problems that require analysis and research and develops an integrated solution within a broad technical and business context of significant or strategic impact to the enterprise.
• Configure out-of-the-box and custom workflows.
• Configure application related fields, forms, views, notifications and reports.
• Integrate ServiceNow with third party applications via APIs.
• Create UI Scripts, business rules and Flows.
• Troubleshoot issues with the ServiceNow platform, workflows and custom applications.
• Performs other duties as required.

EDUCATIONAL GUIDELINES

• Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

Systems Software Programmer III

Advanced professional level role. Works on multiple products, projects and activities as a project team member, and occasionally as a project team leader. Works on varied and complex tasks, projects, activities or support issues that require in-depth skill in multiple technical environments, knowledge in one or more specific business areas and expertise in multiple products/systems. Defines and discerns key aspects of problems that require analysis and research, and develops a solution within a broad technical and business context of significant impact to one or more business segments. Develops solutions requiring complex analysis and research. May coach and/or mentor more junior technical staff. Typically requires six (6) years of experience in systems administration and programming.

Although target pay range may vary by work location, a representative pay range is: $105,000 to $110,000 annually.

Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.