Senior UX Strategist at Yoko Co

We’re seeking an experienced UX Strategist who approaches every challenge with empathy, logic, and a deep understanding of what makes people tick, what helps organizations best achieve their goals.

Why work at Yoko Co?

• Do good, better: We exclusively serve clients who make a positive impact on the world. This is your chance to build things that help create a better place for all of us.
• 4-day work week and lots of holidays. Mondays are flex days, meaning you’re free to take them off if you’re caught up on your work. Plus, we’re closed for nearly a full week at Thanksgiving (November), and two weeks at the end of the year, plus a bunch of other days, too. Work-life balance FTW!
• High performance, no jerks. You’ll collaborate with good people who believe in doing great work.
• Best Place to Work (and that’s not just our opinion). We’ve been named a Best Place to Work by the Inc. 5000 and Washington Business Journal.
• We value team members who are motivated by our mission and driven to make a positive impact. If you have a passion for excellence, a growth mindset, and a commitment to collaboration, we’d love to hear from you.

If you work here, you’ll:

• Lead the room. You’ll be responsible for crafting and presenting a plan of attack — and the WHY behind it — for your clients and your project team.
• Do research, conduct interviews, and formulate web strategies to help our clients increase their impact and achieve their missions.
• Be more than just a “person with a plan.” You’ll also help execute, get your hands dirty, and do what needs to be done.
• Be involved at critical points throughout the full process, from wireframes to design concepts, from the first kickoff meeting, to the final QA, to make sure everything fits together and help guide the project team to a successful result.
• Collaborate closely with designers, developers, and project managers, to ensure everyone is on the same page and working towards a common goal.
• Guide organizations along a path of digital transformation, helping them refine their web presence, and increase their impact.
• Provide mentorship and feedback to other members of the UX/strategy team, to help them grow (and they’ll do the same for you).

You’ll do well in this job if you:

• Have a firm grasp of digital strategy, web design and development, content marketing, search engine optimization, content management software, and the platforms that can help make it happen (things like WordPress, Hubspot, Google Analytics, etc.)
• Have experience leading a team and a client through the strategic aspects of website redesign and marketing projects. (You should have at least 25 projects under your belt.)
• Have experience creating UX deliverables as a part of a web design strategy. This includes things like Personas, User Flows, Information Architectures, and Sitemaps at a high level of execution and complexity.
• Understand the principles of UX design and marketing that get results, including the buyer’s journey, conversion orientation, calls to action, marketing automation, and more.
• Have experience working on large websites, with complex data structures.
• Can communicate comfortably, clearly, and empathetically with executives, marketers, and stakeholders.
• Are flexible, and understand that sometimes you’ll have to wear an unexpected hat or two when the situation calls for it.
• Can walk the line between the “what to do” and “how to do it” path of building a website with the ability to understand the underlying technology that makes the website experience happen – and then explain it to clients.
• Bonus: Experience working with professional/membership associations.

However, maybe don’t apply if:

• You prefer to work on a single big project at a time. We all have to do a bit of juggling around here, and while we wish we could pour ourselves into just one thing for weeks at a time to make it perfect, that’s often not the reality.
• You’ve ever said “that’s not my job” or “that’s below my pay grade.” While we try to utilize everyone in the best way we possibly can, sometimes things can get dicey and we have to pitch in to help reach the finish line.

What you get:

You’ll get a flexible schedule, unlimited time off, a competitive salary, a profit share bonus (starting in your second year), the ability to work wherever you want, a personal development budget, and all US federal holidays and multiple weeks off at the end of the year to recharge. We’ll also offset your entire carbon footprint. If you’re in the US, we also offer health insurance, disability and life insurance, and 401(k) matching.

More about us:

We’re a group of people who are passionate about the work we do, the clients we serve, and improving our craft. We also care about each other — we don’t think of one another as coworkers or employees, but as fellow humans. From developers to designers, project managers to strategists, we bring out the best in each other.

We’ve been in business for over a decade, our whole team is remote, we’ve been named a Best Place to Work by the Inc. 5000 and the Washington Business Journal.