Senior UX Researcher at Seesaw Learning at Seesaw Learning

About Us: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of award-winning tools, resources, and curriculum for teachers to deliver joyful, inclusive instruction. Through interactive lessons, digital portfolios, and two-way communication features, Seesaw keeps everyone in the learning loop by providing continuous visibility into the student’s learning experience to support and celebrate their learning.

Our Mission:

Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences that lay the foundation for success in life.

Your Team:

The UX team at Seesaw is a lean group of creative minds dedicated to crafting seamless and user-centric experiences that redefine the landscape of elementary education technology. We believe in the power of design thinking and meticulous research to drive innovation in our mission to empower educators, students, and families.

Your Role:

As Seesaw’s Senior UX Researcher, you will independently plan, conduct, and lead diverse user research studies, utilizing both qualitative and quantitative methods to provide actionable insights. Your role involves collaborating closely with cross-functional teams, advocating for user-centered principles, and contributing to the ongoing development of research strategies, ensuring an impactful research practice for Seesaw’s product development.

Your Responsibilities:

• Plan, conduct, and lead user research studies independently, from study design to execution, across various project phases.
  
• Facilitate user research sessions, including usability studies, interviews, surveys, contextual inquiries, etc.
  
• Recruit participants for studies, ensuring a diverse and representative sample that aligns with research objectives.
  
• Utilize a wide range of qualitative and quantitative research methods, with a solid understanding of their strengths and limitations.
  
• Effectively handle difficult participants and navigate complex interactions to maintain a productive research environment.
  
• Synthesize research findings quickly and accurately, distilling them into actionable insights and recommendations for the product team.
  
• Collaborate closely with cross-functional teams, including designers, product managers, and engineers, to integrate research findings into product development.
  
• Advocate for user-centered principles and research-driven decision-making.
  
• Contribute to the development of research strategies, frameworks, and processes to continually improve the research practice.
  

Requirements:

• 5+ years of experience conducting user research in a product development context.
  
• Bachelor’s or advanced degree in Human-Computer Interaction, Psychology, Anthropology, or a related field.
  
• Proven ability to plan and execute user research studies independently and adapt methodologies to suit specific project requirements.
  
• Strong facilitation skills, with the ability to create a comfortable and engaging environment for participants.
  
• Expertise in recruiting participants for studies, ensuring a diverse and representative sample.
  
• In-depth knowledge of a wide range of user research methods, with a clear understanding of their strengths and weaknesses.
  
• Proficiency in synthesizing research findings into clear, actionable insights and recommendations for the product team and stakeholders.
  
• Excellent communication and time management skills.
  
• Demonstrated experience working in an agile development environment, integrating research into iterative product cycles.
  
• Strong organizational and project management skills, with the ability to prioritize and manage multiple research initiatives simultaneously.
  
• Experience with remote user research methodologies and tools.
  
• Knowledge of accessibility and inclusive design principles.
  
• Proficiency in using research software and tools, such as user testing platforms, survey tools, and analytics platforms.