Senior Software Engineer - Site Reliability at Packback Inc

Packback is looking for a Senior Software Engineer focused on SRE to support our mission to awaken and fuel the lifelong curiosity in every student.

Requirements

We’re looking for somebody with significant experience building devops infrastructure for modern web apps. To succeed, you will need to oversee a large codebase, be able to identify and fix pain points in the developer experience, and mentor junior team members to ensure that quality and consistency standards are met.

Additionally, we’re looking for:

• 4+ years of devops experience using Docker and Kubernetes
• Experience with CI/CD pipelines, containerization, and orchestration
• Experience planning projects and facilitating a team's implementation of them on the scale of months or years.
• Experience reviewing code to both give and receive constructive feedback.

It's great if you have:

• Experience with helm and terraform
• Experience working on highly scalable cloud infrastructures
• Comfort with Linux/UNIX systems
• Open-source contributions with a variety of technologies
• Startup or small company experience
• Our commitment to diversity

Description

Packback is looking for a Senior Software Engineer focused on SRE to support our mission to awaken and fuel the lifelong curiosity in every student. As a software engineer at Packback, you will be a key owner of the infrastructure that powers our platform, and a core member of the team focused on providing a delightful developer experience.

Packback’s A.I.-powered platform is used by educators in K-12 and higher education to help their students fall in love with the subject matter, drive personalized learning, and most importantly, quantify and improve student critical thinking skills.

Key job duties include communicating well, providing thoughtful feedback to teammates, pairing, actively improving our team knowledge-base, and of course, writing code. You’ll be collaborating with our product team to design and implement new features, tackling bugs and tech debt, and incrementally improving our infrastructure and CI/CD pipeline.

Why You Should Work at Packback

• Reach - Our platform is used by more than 10 thousand educators and a million students, who collectively author 10 million posts a year. You will be a part of building a platform that has a huge impact on inspiring curiosity in students.
• Training - We offer opportunities for learning and mentorship. We value people who like to wear many hats. You can get involved with the front end, back end, infrastructure and data functions.
• Ownership - Packback is a rapidly growing company. You will have responsibility for bringing innovative features to market while working closely with the product team.
• Want to learn more about engineering at Packback? Check out our docs repo on Github.

Requirements

We’re looking for somebody with significant experience building devops infrastructure for modern web apps. To succeed, you will need to oversee a large codebase, be able to identify and fix pain points in the developer experience, and mentor junior team members to ensure that quality and consistency standards are met.

Additionally, we’re looking for:

• 4+ years of devops experience using Docker and Kubernetes
• Experience with CI/CD pipelines, containerization, and orchestration
• Experience planning projects and facilitating a team's implementation of them on the scale of months or years.
• Experience reviewing code to both give and receive constructive feedback.

It's great if you have:

• Experience with helm and terraform
• Experience working on highly scalable cloud infrastructures
• Comfort with Linux/UNIX systems
• Open-source contributions with a variety of technologies
• Startup or small company experience
• Our commitment to diversity

Working in the Education Technology space, it is an ethical necessity for us to build a diverse and inclusive team in order to better consider the needs of our audience’s wide range of backgrounds and educational experiences. We provide regular training on topics of diversity, equity, and inclusion to all employees.

Employees of color are invited to participate in a mentorship program with members of our executive team to build career skills and to help with career progression.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Perks of working at Packback

A culture that you can be proud to build: We work hard at building an inclusive culture of curiosity and continuous learning at Packback. In any role at Packback, being a good steward of our values and using them to inform decisions and communication can make an enormous impact on the business.

Work-life balance: Packback offers an unlimited vacation policy. Team members are encouraged to take time off for volunteer opportunities. Our engineering team is fully remote, and provides flexibility and support for working wherever makes the most sense for you.

Competitive Salary and Benefits: The salary range for this position is $115-165k annually + bonus. We set clear expectations for professional growth and offer an annual learning and development stipend.

Health & Wellness

Medical Insurance

Dental Insurance

Vision Insurance

401K: Packback offers 50% matching up to 4% of employee contributions.

Stock options

Disability Insurance

Life Insurance

Commuter Benefits

Generous Paid Parental Leave up to 12 weeks

Family Medical Leave

Unlimited Time Off

May be eligible for a generous tech stipend

Additional Perks:

Access to premium membership to One Medical

Calm subscription

Monthly Dashpass subscription by DoorDash