Senior Data Analyst at Firsthand

We need one to Collaborate with a product manager in consulting with internal stakeholders to understand business requirements and deliver appropriate data solutions to meet their needs

You will be a good fit if you have:

• Experience as a Healthcare claims data analyst with subject matter expertise in a wide variety of healthcare data assets
• Experience working in a team-oriented, collaborative environment
• Experienced with SQL and any of the data visualization tools like Power BI, Tableau, Looker, Quicksight, etc
• Interest in working at a small, high ownership and fast-paced startup environment

The experience you bring to this role includes:

• 3-4 years of claims data experience
• Knowledge of standard methods for measuring health care utilization, spending, quality, and outcomes; risk adjustment; provider profiling; and related analytical tasks.
• Understanding of Medical Claims, Rx Claims, Clinical Data, Eligibility, Provider Data, Lab Data, and related processes
• Experience with clinical coding systems: ICD9/10 diagnosis codes, ICD9/10 procedure codes, CPT codes, revenue codes, provider NPI codes, NDC Rx codes
• Experience with claims quality
• 1-2 years of experience with cloud-based tools

Description

firsthand is changing the way individuals living with Serious Mental Illness (SMI) get care. We are focusing on delivering real outcomes for a cohort that has historically been underserved, stigmatized, and deprioritized. By building a service focused on whole-person care, firsthand aims to find, establish a trusting relationship with, and support quality care for individuals living with complex experiences of SMI. firsthand’s high-touch model will dramatically improve the health and outcomes of its engaged individuals, driving down the utilization of high-cost care while also helping individuals enroll in eligible federal, state, and municipal benefits. Most importantly, our goal is to be the trusted guide, partner, and first call for individuals we serve, guiding them to a life of stability and independence.

In doing so, we will not only improve lives, but also improve the economics for managed care plans and states responsible for providing care to this community. This enables us to build solutions that scale and, as a result, change the way our society supports those most impacted by serious mental illness.

We are building a team of deeply passionate problem-solvers who are courageous enough to take on one of the country’s most challenging healthcare problems. Those who are up for the task will be rewarded with deeply mission-oriented workdays, mentorship from a similarly motivated team, and a voice at the table in the earliest stages of business building.

In order to facilitate the firsthand mission, we deliver trusted and actionable insights that help our markets serve individuals living with SMI at scale. Our technology team supports our team of peers, social workers, and nurse practitioners to plan appropriate care and focus on critical tasks rather than manual inefficient activities. This is a unique opportunity to do greenfield development at a stage where you can make a massive impact on foundational technology designs and decisions. You will be building impactful healthcare technology on a modern stack.

As Senior Data Analyst, you will:

• Be responsible for compiling actionable insights from data and helping operations and clinical managers build data-driven processes
• Drive initiatives to optimize for operational excellence and revenue
• Perform various analytics projects using healthcare patient datasets (claims, clinical, HCP, etc.) mainly US claim data, Medical and Pharmacy claim & patient level analysis transactions (e.g. 837 and 835), pharmacy claims (NCPDP D.0), EMR/EHR, lab transactions, and other emerging data assets)
• Collaborate with a product manager in consulting with internal stakeholders to understand business requirements and deliver appropriate data solutions to meet their needs
• Perform analytics against healthcare data to support client initiatives using SQL
• Data Acquisition: Analyze and understand data from varied Healthcare Claims sources in standard formats
• Data Management: Validate incoming data it to ensure usability and map it to platform specifications

firsthand is building a workplace and culture that cares deeply for our team and our communities. Our benefit design is in line with our values of compassion and empathy:

• A range of healthcare benefits offerings for yourself and/or your family
• 401(k) with employer matching program
• Competitive and flexible paid time off policies
• Choice of Mac or PC for laptop or tablet as needed
• We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you.
• Regrettably, we are currently not able to offer sponsorship for most positions.