Remote Junior Digital Experience Executive (UX) at The Ardonagh Group

This exciting remote based Digital Experience Executive opportunity has arisen to join our Digital team and support the delivery group growth targets through the provision of an exceptional digital journey and experience.

Who We Are Looking For

This is an opportunity for a skilled individual in Digital Experience who works well as part of a team and communicates effectively with stakeholders at all levels. We are ideally looking for someone with:

• A passion for problem-solving and delivering the best possible customer experience.
• Experience using Google Analytics, Hotjar and other user analysis tools.
• An understanding of UX principles, A/B testing and user research methods.
• Experience of using a content management system such as WordPress or Umbraco.

This is an opportunity for a self-motivated person with strong communication and interpersonal skills, a team player who can think creatively and strategically and demonstrate passion for the user journey and conversion optimisation. You must be results focused, have diligent planning and implementation skills and be adaptable, tenacious and committed to proactive self-development.

While this is a remote role, there will be occasional requirement for travel within the UK

This role will bring our brands and propositions to life by providing engaging digital customer experiences through The Ardonagh Group’s websites and other digital channels, giving particular focus using data and user research to drive the creation and optimisation of high-performing user journeys.

What You Will Do

This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:

• Analyse website performance and user behaviour using a variety of quantitative and qualitative methods including Google Analytics and Hotjar.
• Work with market specialists and carry out research to build understanding of our customers, identify opportunities and plan, design, build and measure changes to our online journeys that improve overall performance.
• Liaise with internal stakeholders to help drive technical and experiential improvements across our platforms.
• Regular reporting to ensure on-site performance standards are a constant focus.
• Ensure all enhancements to user journey are delivered in line with company governance processes.
• Work with the Digital Experience Manager and wider team to support delivery of the conversion optimisation roadmap and wider digital strategy.

Benefits

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays
• Opportunity to progress your career across the entire Ardonagh family
• Pensions scheme for when you feel it’s time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please

Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.

The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality!

So if this sounds like you, and you are looking for a new challenge where you can learn and develop your career, then this could be a great opportunity for you.

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Ardonagh Advisory are The Ardonagh Group’s broking and advisory platform, a community focused set of businesses with an unrivalled local footprint of experts across a wide range of sectors and specialisms, combined with national and international reach. We're proud of developing trusted relationships to support, and drive, the growth agenda of our clients. Our brands are Bravo Networks, Ethos Broking, Footman James, Hera Indemnity, Towergate, Towergate Health & Protection, Thompson & Bryan, Compass UK and Usay Compare.

By joining our business, you will be part of a network of around 4,000 employees with a vast range of backgrounds, expertise and organisational cultures united by our resilience, unique spirit and commitment to looking out for customers and our communities.