Remote Digital Marketing Account Manager at Storm Ideas

SUMMARY Founded in 2008, we are an international team that works with incredible and globally-recognised clients all over the world, particularly in the US TV industry.

Whether it’s developing our ownproducts, producing engaging social content en-masse, or designing and delivering services to help our clients work more efficiently, our work is varied, exciting and at the very forefront of the latest technology and trends.  

Currently, we are a growing team of 175+ people, but still looking for new colleagues who make an impact and believe in the same ideas and values as we do.  

We are looking for a Digital Marketing Account Manager with the skills and enthusiasm to manage an account for a high profile client with unparalleled attention to detail, a deep understanding of their strategy and the drive to learn all facets of the services we provide.

If the idea of a fast-paced, dynamic role with tonnes of opportunity for change, responsibility and innovation sounds exciting to you, then read on!

RESPONSIBILITIES

What can you expect?  

• You will be responsible for the delivery and client satisfaction of the services we provide for 1 – 2 major clients
• Report to and work with the Account Director, input and support other team members and work autonomously
• Learning and understanding the different processes and skilled work other teams provide for the accounts you’ll be managing to drive improvements as well as prompt and high-quality delivery
• Reviewing and providing feedback on creative and operational deliveries to ensure top quality service for our clients
• Liaising with team and project managers to ensure sufficient coverage for the various services
• Communicating daily with clients to understand requirements, process any feedback, and solve problems
• Being an expert in knowing our clients’ brands, programming and priorities
• Serving as a team leader with a strong focus on performance, insights and process

• QUALIFICATIONS

What's important to us:  

• Management experience in a creative or digital agency or in a marketing team
• Strong organisational skills, unparalleled attention to detail and time management
• Experience liaising and developing relationships with clients
• Strong creative eye for design and storytelling
• High level of expertise with collaborative tools for managing workflows and processes such as Monday.com, Trello and Airtable
• Aptitude for learning creative and technical processes and digital platforms
• Passion and a keen interest for the ever-changing digital marketing industry

• Excellent oral and written communication skills, particularly the ability to communicate clearly with clients
• Ability to prioritise workload and complete tasks to deadlines
• High work-ethic and self-motivation

As long as you possess smarts, attention to detail and enthusiasm, please apply.