QA Testing Specialist at Florida Blue

You will create test deliverables (for example, strategies, plans and test cases) and performs hands-on manual and automated testing for the IVR systems. 

What is Required?

• 3+ years related work experience. Experience Details: Progressive work experience in business and/or system testing
• High school diploma or GED
• Must have strong knowledge of SDLC with an emphasis on testing methodologies
• Thorough understanding of the business process(s) and flows involved in the system capabilities being tested
• Thoroughly understands As-Is and To-Be business processes to understand what's changing
• Ability to communicate with the business in business language and with developers in technical language
• Must have strong PC skills and demonstrated proficiency in the MS Office Suite products
• Should have solid work experience with testing management tools and concepts and have a solid knowledge of automated testing tools
• Must have the ability to extract data utilizing moderately complex SQL queries
• Ability to read logical and physical data models and understand the relationship between various tables
• Ability to clearly identify data needs and requirements for the respective test efforts
• Ability to execute automated test scripts as needed
• Ability to read various system input/output files like XML, Flat, 834, 835 etc

What is Preferred?

• Health care industry related experience
• Florida Blue or Guidewell experience
• Automation testing experience
• Spanish fluency – Reading, Writing, Speaking

What is My Impact?

You will create test deliverables (for example, strategies, plans and test cases) and performs hands-on manual and automated testing for the IVR systems. This is a mid-level quality assurance tester opportunity with Florida Blue, a Guidewell Company. IT Testing Specialists deploy or execute job streams for creating test beds as appropriate, design test scenarios, author test scripts, execute tests and track defects to certify that applications meet the approved system requirements. IT Testing Specialists collaborate with other IT staff as appropriate, to review and understand system requirements and design, review test strategy and design, identify resolution for defects identified during testing, and also to analyze and make specific recommendations on usability/functionality improvements that can be integrated into business processes.

What are My Key Responsibilities?

• Creates a test approach, identifying scope of testing with risk-based approach for each feature or scope of work in a project effort identifying test environments, dependencies, constraints, prioritizing test cases and scheduling time for the testing.
• Ensuring end to end testing methodology, including all appropriate documentation and requirements.
• Identifies tests that are good candidates for automation. Identifies approaches for risk-based testing for each feature or scope of work in a project effort and prioritizes test execution in order to test high risk/high impact scenarios first.
• Sets up software and hardware in the test lab, per specs.
• Ensures test results are accurate, thorough and appropriately documented.
• Communicates results and coordinates logistics to the Systems Analysts, Developers, and other key IT staff and leadership as appropriate.
• Sets up and executes complex scripts independently.
• Sets up test data beds based on data matching specific test conditions.
• Creates and executes moderately complex SQL queries.
• Executes automated test scripts.
• Writes/coordinates resolution of system defects. Ensures appropriate hand-offs and re-testing
• Work with business analysts and business stakeholders to undertake exploratory testing.
• Ensures stories contain specific acceptance test conditions which communicate objectives to both technical and non-technical stakeholders.
• Create and update automated test scripts for sprints.
• Assist product owner in coming up with the acceptance criteria for user stories.

What We Offer:

• As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities.
• To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, Short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan includes employer contribution and employer match
• Paid time off, volunteer time off, and 11 holidays
• Additional voluntary benefits available
• A comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Typical Annualized Hiring Range: $66,400 - $83,000

Annualized Salary Range: $66,400 - $107,900

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

General Physical Demands:

Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally.

We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities.