Product Designer - Fintech at Hopper

We're looking for designers comfortable with a fast-paced, agile development process, team player with no ego when it comes to product or design and a strong commitment to doing what is right for the customer and the company.

What we're looking for:

• At least 3 years of experience designing consumer-focused products
• Strong understanding of usability and user experience principles
• Demonstrated experience in visual design and a great sense for aesthetics that could both work with or extend Hopper’s style
• The enthusiasm to relentlessly research and understand the customer through all tools at their disposal, both quantitative and qualitative
• Comfortable designing products from MVP to ideal state with experience developing experiment driven work and basic analysis of success measurement
• Proven track record of working with product teams to ship successful native mobile products to users cross-platform for iOS and Android
• Capacity to lead ideation and align the group around a vision and approach
• The ability to independently flourish with minimal guidance, be proactive, and handle ambiguity
• Comfortable working in a fast-paced environment in short iteration cycles to continuously refine user experiences based on customer feedback
• Have a solid experience working with Figma
• Strong portfolio showcasing your past work and design process – preferably focused on native mobile products

Description

Hopper offers a remote work policy that empowers employees to work from anywhere. Employees have the opportunity to work in an office environment or they can receive a work-from-home stipend if they prefer to work from home.

We’re searching for an experienced Product Designer to join our Fintech team in a cross-functional role. We’re looking for designers comfortable with a fast-paced, agile development process, team player with no ego when it comes to product or design and a strong commitment to doing what is right for the customer and the company.

About the job

The Fintech team is responsible for delivering many of Hopper’s unique value propositions to help customers save money, provide financial security, and reduce travel anxiety.

Your role as a Product Designer will be to design features for Hopper’s mobile apps that are both useful & delightful. You'll become a foundational member of a high-impact team whose goal is to build elegant, user-centric product solutions to help customers’ travel stress-free. As part of Fintech, you will be responsible to deliver solutions to specific customer problems while intimately understanding what the customer wants, and how we can measure progress against that objective. You'll work closely with Customers, Product Managers, Engineers, and Data Scientists to define problems, seeing them from multiple perspectives and advocating for simple and impactful solutions, and explore and test solutions, as well as collaborate with other Product Designers to share your learnings and keep a consistent visual language and high level app experience.

Responsibilities:

• Deliver solutions with a focus on a great user experience while balancing customer needs, company goals, design cohesion, and ease of implementation
• Own end-to-end user journey and all aspects of design execution from customer research to ideation to prototyping to usability tests to final product
• Seek out, understand, incorporate and communicate qualitative and quantitative feedback throughout the design process leveraging surveys, user testing and user data to measure feature performance in app 
• Work autonomously in a cross-functional, agile product group with Product Managers, Engineers, and Data Scientists to prioritize and build new features
• Have a deep understanding of user needs and business objectives in your agile group’s product area
• Prioritize appropriately: Use good judgment to make appropriate tradeoffs to speed up product learning and balance competing priorities

Benefits:

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer-paid telemedicine, medical, dental, vision, disability and life insurance plans
• Access to a Retirement Savings Plan

More about Hopper

Hopper is valued at $3.5bn making us the 5th most valuable travel business in the world. We’re best known as a travel app and we just raised a further $175m from a funding round led by GPI Capital. Our investors also include Goldman Sachs and Capital One for whom we exclusively power their travel portal.  

At Hopper, we’re on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world’s fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better. It’s cheaper to purchase travel with Hopper!

Hopper’s goal is to reduce traveler anxiety throughout all stages of the trip buying process. By creating a transparent travel marketplace and unique, data-driven financial technology products focused on providing peace-of-mind, Hopper adds value along each step of the customer’s journey.  

Recognized as one of the world’s most innovative companies by Fast Company three years in a row, Hopper has been downloaded over 60 million times and sees over 1.9 million new installs per month. Our revenue growth is up 330% versus 2020 as we continue to outperform market recovery.

Now we're laying the groundwork for continued expansion in 2021 by adding great people to our team who can help us compete with the travel giants. Come take off with us!