Network Engineer Apprentice at QA LIMITED

3 weeks ago Customer Service Middle Full-Time 17,500-19,000 £/Year
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in this role You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Network Engineer - Level 4 Apprenticeship.


Desirable skills:

  • Good communicator
  • Good timekeeper
  • good customer service skills
  • Good understanding of hardware and software
  • Good telephone manner
  • Personal qualities:
  • Smartly dressed / Good hygiene
  • Works well on their own as well as in a team

Professionality

Entry requirements:

  • The entry requirements for this programme are as follows:
  • An A-Level in ICT
  • OR an International Baccalaureate at Level 3 ICT
  • OR an A-Level 3 apprenticeship in a similar subject
  • OR a BTEC Extended Diploma in IT (180 credits) 


Employer description:

Apollo Technology is a privately owned company established in January 2010.  We are based in Radstock, near Bath where we have brand new bespoke offices and workshop.

We provide IT solutions to schools and education centres, as well as businesses usually within a 40-mile radius of Radstock.

Overview: 

We are now looking for an eager candidate to join us as an apprentice. 

You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Network Engineer - Level 4 Apprenticeship. 

Main role / Responsibilities [will include but not be limited to]: 

  • The apprentice will need to drive to Customer site visits for IT set up and maintenance tasks – a company car will be provided.
  • Time keeping - Arrive at the office or customer site in plenty of time to start work promptly, if booked on remote work be ready to start on time. Ability to manage your own time in accordance with the work set.
  • Answering phone calls and emails relating to support queries.
  • Work through tickets that have been assigned and support the IT support team with queries.
  • Updating internal systems - Accurate updates on tickets and other systems to help you and others in the workplace. 
  • Own Calendar - Check calendar in plenty of time to know what the following week has in store. 

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. 

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here: 

https://www.enic.org.uk/Qualifications/UKQRS/Default.aspx

Working week:

8.30am - 5pm, Monday to Friday -- 1 hour lunch.

37.5 hours a week. 

Salary: 

£17,500 to £19,000 per annum.

Company perks:

  • Our office is part of a modern development in Radstock with pleasant outlook onto pedestrian area with maintained
  • Outside seating provides a nice area to relax during breaks.
  • There is free parking just a few minutes’ walk and local shops and food outlets. We also have access to a secure bicycle store.
  • We do have full kitchen facilities and also a full-size pool table which is used daily.
  • We offer a company pension and holiday entitlement increases with length of service. 

Future prospects: 

The apprentice will be considered as a real team member, and they will be able to make a real impact in the company growth in terms of IT. 

After completion of the apprenticeship, the apprentice will be offered a permanent position if we are the right fit for each other. 

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

🇬🇧 United Kingdom customer service
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Please mention the CleverJobs when you apply.


                       
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