Junior UX Designer at NuAxis Innovations

We’re going places, hop on board. Our value is in our employees – smart, passionate, and fun people.

Requirements:

• A portfolio or work sample demonstrating your UX design skills
• 3+ years experience in UX designer
• Proficiency in service design tools, such as journey mapping software, service blueprinting tools, and prototyping platforms
• Strong understanding of user-centered design principles and methodologies
• Excellent analytical and problem-solving skills, with the ability to think critically and creatively to solve complex challenges
• Effective communication and presentation skills to articulate design concepts and ideas to both technical and non-technical stakeholders
• Collaborative mindset and the ability to work effectively in cross-functional teams
• Knowledge of user interface design processes and methodology
• Experience using prototyping tools (e.g., Figma, Adobe XD, etc.)
• Working knowledge of user-centered design principles and practices
• Prior experience working with the federal government is a plus
• Excellent written and oral communication and interpersonal skills
• Flexibility in the face of shifting client priorities and requirements
• Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Must be able to pass a background check for federal contracting work (Public Trust) after hire.

Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated Junior UX Designer for a Remote Full-Time position.

Job Description:

Do you dream of helping turn a forward thinking, growth-oriented company into a human-centered, customer-first company, while being rewarded for your efforts and having your skills stretched? The sky is the limit as to how far you can go, so long as you work hard, think critically, execute capably, and pay attention to the details that matter. If you want to enable customer experience operations with your UX Design skills in a forward-thinking and fast-moving company, NuAxis wants to hear from you!

A government-wide effort is underway to redesign their digital channels to deliver a simple and seamless customer experience on par with leading consumer experiences. We are helping federal agencies improve the design of their digital experiences and services so that they focus more on the public’s needs and priorities, and we need someone with exceptional UX design skills to help us accomplish this mission.

This will be a full-time position. If using your UX skills to enable a superior customer experience across the government on the rise sounds like your dream job, get in touch!

Overall, Job Duties:

To start out, this role will mostly be working on a high-profile, public-facing project. The junior UX Designer will be a key member of a team consisting of a Customer Experience Lead, Lead UX Designer and Design Strategist, supporting a federal agency, as well as other clients. The candidate will work with a web development team as well, using an Agile approach. The candidate will be responsible for designing end-to-end service experiences across all customer touchpoints. The candidate will also collaborate with cross-functional teams, including product managers, service designers, engineers, and business stakeholders, to create seamless and customer-centric service solutions. The work will focus on understanding user needs, identifying pain points, and crafting user-centered service experiences that align with our customer’s strategic goals.

Day-to-Day Responsibilities:

• Conduct in-depth research to gain insights into user behaviors, needs, and pain points in order to inform service design decisions
• Collaborate with cross-functional teams to understand business requirements and align service design efforts with organizational goals
• Develop customer journey maps, service blueprints, and other relevant artifacts to visualize and communicate service concepts and experiences
• Lead workshops, design sprints, and other collaborative sessions to ideate and prototype service concepts and improvements
• Design and iterate service processes, considering both online and offline touchpoints to create a seamless end-to-end experience
• Work closely with user experience designers to ensure consistency in the overall user experience, from digital interfaces to physical interactions
• Conduct usability testing and gather user feedback to validate service design concepts and iterate on improvements
• Assist with other work as needed

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

NuAxis is an IT Services firm providing innovative solutions to the U.S. Federal Government using state-of-the-art technologies, architectures, and life cycle management. We are a Certified Microsoft Partner with extensive Microsoft technologies experience. Our services portfolio includes Project Management, Application Development, Infrastructure Management, and Security Management. We offer competitive salaries, an attractive benefits package, and the opportunity to learn from experts.

High technology small business with long-standing U.S. Federal Government experience * Visionary executive leadership * Expert professional services team comprised of highly skilled engineers and software developers * Rapid growth over the last several years.

NuAxis is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled. Employment contingent upon successful completion of a background investigation.

At NuAxis Innovations, we are committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure, and maintain a healthy work/life balance. NuAxis Innovations benefits include medical, dental, vision, spending accounts, disability, basic and supplemental life insurance, a 401(k) plan, paid time off, and additional voluntary benefits. More specific information on benefits eligibility will be provided as part of the interview process.