Junior Automation Developer, Copenhagen at Vivino

As part of the Technical CRM team, you will have the support of two colleagues and a close relationship with the Product team. Your team sits within the broader CRM team.

we hope to see that you have and can demonstrate the following:

• Ability and a solid understanding of optimizing HTML and CSS
• Good knowledge of Python or JavaScript
• Ideally, experience working with SQL and a data warehouse solution
• Knowledge of RESTful APIs
• Preferably experience working with a CRM campaign management solution

Description

Vivino is changing the way people enjoy wine and consequently disrupting one of the oldest industries on the planet - with over 55 million users worldwide using the Vivino app to scan, rate, and buy wine. This is an opportunity for you to help develop a growing online marketplace and build features that impact millions of users every day.

Drive growth through technology

Over the next few years, we are looking to harness the power of the Vivino app through our CRM channels (email, push, SMS, in-app messaging) to build an automated & highly personalized customer journey that will drive growth in our customer base. CRM is one of the company's key marketing channels, and you will help turbocharge our technical transformation journey. Joining the Technical CRM team in Copenhagen, DK, and reporting to our Technical Manager, we are looking for a dynamic candidate with a solid technical foundation who is looking to apply & develop your automation skills to play an essential role in driving the company's growth.

Your key responsibilities will include to:

• Technical troubleshooting - lead responsible for swift resolution of support tickets
• Working as part of the Technical CRM team to develop Vivino’s CRM capabilities focusing on Automation, Personalisation, Email Template Build
• Collaborating with the global CRM team, Product, BI, and Engineering on building and maintaining technical solutions powering multi-channel campaigns and contributing to net new solution build
• Flexing your frontend skills using a python based HTML templating language to optimize our email templates
• Creating and maintaining datasets and data pipelines from a data warehouse (Amazon Redshift) into a campaign manager solution (Simondata)
• Understanding and improving capabilities of personalization tech and the ability to create dynamic emails
• Developing an API integration between our campaign manager solution (Simondata) and our internal Vivino RESTful API

As part of the Technical CRM team, you will have the support of two colleagues and a close relationship with the Product team. Your team sits within the broader CRM team. The three of you will build close relationships with your colleagues to understand how you can provide technical solutions for their day-to-day challenges. You will also have access to a global BI team who can support work on datasets and data pipelines.

You love a technical challenge and are intrigued by customer behavior

You are confident in your personal qualities and, therefore, identify more with the characteristics of a great developer rather than specific frameworks and languages. You have a positive attitude and work approach that enables you to work well under pressure and thrive in environments of change and insecurity where you actively seek and encourage mutual feedback.

With your dedication and drive for success, you enjoy examining information and interpreting data. Through your curiosity and eagerness to learn, you consider problem-solving one of your key strengths, and you constantly need to improve things. In addition, you take responsibility for your tasks while engaging in knowledge-sharing and teamwork.

Just as importantly, you work very thoroughly to ensure a high level of quality, and you attach great importance to establishing clear priorities, making effective plans, and producing output while upholding standards. Further, you relish the opportunity to work with colleagues worldwide, in different time zones, and to understand customer behavior in many other countries.

Working at Vivino

Vivino is not just a workplace; it is a community where the people are at the center and always will be. Working at Vivino offers you the opportunity to be surrounded by great people with different backgrounds and strongly feel part of an international community. We are on an exciting growth journey, and in this role, you can expect to learn something new every day – not two days are the same.

Here are some of the things we can offer you:

• Excellent work culture with flexible work-life balance and professional development opportunities
• A diverse team of many nationalities
• Friday bars with wine
• Daily catered lunches
• Delicious coffee, tea, and light snacks
• Social activities (go-karting, painting, cooking classes, and more!

Who are we?

TRUSTED BY MILLIONS TO DISCOVER AND BUY THE RIGHT WINE EVERY TIME

Vivino is the world's largest online wine marketplace and most downloaded wine app, powered by a community of millions. Vivino's unique wine shopping experience leverages community data to suggest personalized wine recommendations for each individual user. In addition to making wine discovery fun and effortless, Vivino is the best place for wine drinkers to buy wine. The Vivino app is available for download on Android and Apple devices.

We are a fast-paced, growing team with offices in San Francisco, California, and Copenhagen, Denmark. We also have teams worldwide in the UK, Netherlands, Italy, Spain, Germany, France, Ireland, Australia, Shanghai, and Hong Kong.

Our team is passionate about our core purpose - to empower people everywhere to enjoy wine to the fullest. We do that every day by building technology and leveraging data that puts the power back in the hands of the consumer. We do not see wine as a commodity but as an offering of a cultural experience that was once out of reach for many but is now open to everyone.

Our five core values are:

• Always Strive for Better
• Work Together
• Earn and Offer Trust
• Be Approachable
• Lead with Data
• Commitment to diversity and inclusion

Vivino is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status, and veteran status any other characteristic protected by applicable law.