Jr Data Application Engineer at Tyler Technologies

As our Jr. Data Application Engineer, you will focus on supporting our government partners and ensuring support and satisfaction to our Outdoor products.

Experience / Education

• Degree in Computer Science is preferred
• SQL experience would be a plus
• 0-3 years of experience in a similar role
• Solid analytical and problem-solving skills involving sound decision making and effective resolutions
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Ability to work within a team to meet established project goals
• Ability to communicate professionally, concisely and effectively, both verbally and in writing, to internal and external stakeholders

Description

Tyler Technologies is currently seeking a Jr. Data Application Engineer to join their US Direct / NIC Division to support their Recreation Dynamics product. This is a remote position. As our Jr. Data Application Engineer, you will focus on supporting our government partners and ensuring support and satisfaction to our Outdoor products.

Summary

The ideal candidate will be able to manage communications with our clientele as the primary point of contact for complex analytical, technical and administrative support in a SQL Server environment. You will be expected to quickly gain the knowledge of our software system and customer business areas in order to be effective at this role. The capability to handle multiple inquiries / projects with varying deadlines and in a fast-paced office environment is a must.

Key Responsibilities

• Will provide complex analytical, technical, and administrative support to facilitate the day to-day operations.
• Respond to complex inquiries from administrators.
• Perform analytical and technical tasks to complete special and ongoing projects requiring extensive research, data collection, and detailed analysis, following departmental guidelines, policies, and procedures.
• Exercise independent judgment to troubleshoot and resolve issues.