Javascript Developer at Smart Communications.

1 month ago Development & Programming Middle Full-Time

We are looking for a developer to join our team to work on sophisticated front-end web applications – our product suite includes a browser-based word processor written in vanilla TypeScript/JavaScript.

Must have skills/experience:


  • Understands principles of good code structure (e.g. OOP) and writes “clean” code.
  • Able to identify and fix technical debt in classes and methods.
  • Understands and implements an appropriate level of automated testing for their work.
  • Understands security vulnerabilities typical to their area of work and how to prevent them.
  • Understands performance concerns within the product code or development tools and when to appropriately optimise.
  • Ability to effectively peer review code and offer appropriate feedback.

Must have prior technical experience:

  • JavaScript (or, strong technical skills in another language with a passion to learn JS)
  • Unit testing


We are looking for a developer to join our team to work on sophisticated front-end web applications – our product suite includes a browser-based word processor written in vanilla TypeScript/JavaScript. Must be pro-active team player with strong problem solving and communication skills. Mostly remote (must be UK based) with some days in London.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDXTM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit

About the role

Smart Communications engineering team are looking for a Developer to join our UI team working on a set of sophisticated front-end web applications. Smart Communications offers the leading cloud-native Customer Conversation Management Platform, hosted on both AWS and in our own data centres.

The front-end is TypeScript/JavaScript. The high degree of complexity (e.g. word processor in a browser) means popular frameworks are not suitable, so the role requires candidates to be comfortable problem solving in vanilla TypeScript/JavaScript. The back-end is largely Java based with some components utilising additional technologies such as NodeJS and Python.

We operate a continuous integration approach with biweekly releases which means code has to be always releasable, so experience with automated pipelines and dark launch patterns would be advantageous.

Advantageous technical skills:

  • TypeScript
  • Node.js
  • Playwright
  • Web Accessibility
  • Web Security
  • RESTful web services
  • Git / Bitbucket
  • Continuous Integration
  • Dark launch patterns

Quality Focus

  • Considers negative scenarios and edge cases when designing tests


  • Escalate problems and clearly explain difficulties being faced.
  • Ask appropriate questions to further own understanding.
  • Comfortable presenting work done to their team.
  • Contribute to institutional knowledge by documenting answers to questions, solutions to problems, standard approaches etc. in locations such as wiki and knowledgebase.


  • Ready and willing to assist teammates with product, coding or tooling questions where they have relevant experience.
  • Value own and teammates time: understand when asking a team member is appropriate to save time versus when to work independently to investigate and resolve the issue.


  • Actively participates in continuous improvement of their team process.
  • Understands the value of continuous integration and breaks down work to allow regular integration of small increments.
  • Can estimate the size of tasks sufficiently well for sprint planning purposes.

Leadership / Management 

  • Manage own time effectively; escalate delays and identify issues appropriately.

Software Industry Knowledge

  • Aware of developments within the vendors and community that support Java, JavaScript and/or test automation.
  • Basic awareness of industry trends outside area of expertise e.g. be aware at a high level of new languages, new technologies and frameworks, tools or processes within the development industry; recognise what is being referred to if they are suggested for use at Smart Communications.

We look for the following SMART values in everyone we hire at Smart Communications:

  • Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
  • Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
  • Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
  • Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
  • Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly and fun working environment, we provide a range of other benefits, including extensive health insurance, income protection, life assurance, subsidised gym membership, leisure travel insurance, pension contribution and a Cycle2Work scheme, as well as 25 days’ holiday allowance.

Located in Covent Garden, our offices are comfortable, flexible, and are always stocked with free beverages and fresh fruit. This role is fully remote with occasional work from the office required.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

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