Content Designer at spectraforce

The Product Team focuses on the platform that supports travel agents in their booking activities for their customers. It surfaces all of client's lines of business in a platform built for the specific needs of our global travel agent user base.

Important

• Empathetic and inclusive approach to user-centered design best practices
• A devotion to clarity and simplicity, innovation and cohesion in the design process
• Strong collaboration with product partners, and the ability to work closely with UX designers, product managers and tech teams with humility

Responsibilities:

• Write product copy with a clear and compelling voice & tone, and fix structural and comprehension problems with existing product content
• Design IA solutions to improve experience systems, overcome technical constraints and reduce content debt
• Design efficient content solutions that scale for modularity, localization, reuse, automation
• Partner across XD, product, and marketing to drive increased experience quality (including accessibility, inclusion, readability and translatability)

Required Skills:

• Ability to audit, analyze, structure, create, and present content independently using established frameworks
• Understanding of human-centered design (HCD) practices
• Thoughtful, empathetic and inclusive approach to content design that meets users where they are
• Strong skills in facilitation and presentation, and the ability to communicate compelling rationale and narratives to your team and partners
• Strong Figma skills

Benefits:

SPECTRAFORCE offers ACA compliant health benefits as well as dental, vision, accident, and hospital indemnity insurances. Additional benefits SPECTRAFORCE offers to the eligible employees include commuter benefits, 401K plan with matching and a referral bonus program. SPECTRAFORCEoffers unpaid leave as well as paid sick leave when required by law.

Equal Opportunity Employer:

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at [email protected] if you require reasonable accommodation.