Naseem Mukanda

Customer Support Officer

I have six years of experience in Customer Support roles. I have excellent skills in handling inbound calls, chats and email management. My customer service, people-centric nature, and compassion have afforded me excellent interpersonal skills. I have experience working remotely serving International customers From The United States, The United Kingdom and Europe. I am adept at web application tools like Slack, Zendesk, Talkdesk, Asana, Monday among others. I have experience working for Saas companies and work well with multicultural teams. 

CUSTOMER SUPPORT
CUSTOMER SERVICE
CUSTOMER RELATIONSHIP