I'm a dedicated IT Manager who is passionate about driving operational efficiency through automation and process enhancement. With a track record of streamlining operations and reducing costs across diverse industries, I specialize in implementing innovative solutions to optimize workflows. I've led initiatives automating issue tracking, onboarding/offboarding, and IT procurement, resulting in substantial improvements in time-to-resolution, user experience, and cost reduction. My expertise spans cloud technologies, including AWS and DevOps methodologies, leveraging these skills to deploy high-availability web applications and CI/CD pipelines. I take pride in my role in establishing IT departments, documenting SOPs, and ensuring regulatory compliance in setting up data centers. My goal is to continually innovate, leveraging technology to drive business growth and efficiency.