Craig Francis

IT Systems Analyst

I am an experienced I.T. Systems Analyst with over eight (8) years of career experience in Information Technology, with proven knowledge of systems configuration, configuration management and end-user support. Excellent reputation for resolving problems and improving customer satisfaction.

CUSTOMER SUPPORT
CUSTOMER SERVICE
TROUBLESHOOTING
MICROSOFT WINDOWS SERVERS
BUSINESS ANALYSIS
VMWARE VSPHERE
MICROSOFT ACTIVE DIRECTORY
SQL